--- title: "Whitepaper: Service, Engineering & Support in a Time of Social Distancing" description: In the current situation, many sites are not allowing visitors and vendors on-site to mitigate the risks to their employees and outside personnel which is taking away access to resources that they had at their disposal prior to the COVID-19 pandemic.  image: https://info.premierautomation.com/hubfs/Whitepaper.png --- - a - [eBay Store](http://stores.ebay.com/premierautomationllc) - [PanelShop.com](https://panelshop.com/) - [Careers](http://careers.premierautomation.com/) - [Resources](https://premierautomation.com/resources/) - [Visitors](https://premierautomation.com/resources/visitors/) - b - [What We Do](http://www.premierautomation.com/what-we-do/) - [Solutions](http://www.premierautomation.com/solutions/) - [Robotics](https://www.premierautomation.com/robotics/) - [Who We Help](http://www.premierautomation.com/who-we-help/) - [Our Story](http://www.premierautomation.com/our-story/) - [Contact](https://info.premierautomation.com/contact) ## We’re here to help in any way we can, contact us today. **Phone:** [412.373.3700](tel:4123733700) **Fax:** 412.373.2900 **Email:** [sales@premierautomation.com](mailto:sales@premierautomation.com) [![premierautomation](https://info.premierautomation.com/hs-fs/hubfs/premierautomation-May/logo.jpg?width=480&name=logo.jpg "premierautomation")](http://www.premierautomation.com/) - [PanelShop.com](https://panelshop.com/) - [Careers](http://careers.premierautomation.com/) - [Resources](https://premierautomation.com/resources/) - [Visitors](https://premierautomation.com/resources/visitors/) - [What We Do](https://premierautomation.com/what-we-do/system-integrator-overview/) - [Overview](https://premierautomation.com/what-we-do/system-integrator-overview/) - [Project Methodology](https://premierautomation.com/what-we-do/project-methodology/) - [Systems Integration](https://premierautomation.com/what-we-do/system-integration/) - [Repair Services](https://premierautomation.com/what-we-do/repair-services/) - [Field Services & Commissioning](https://premierautomation.com/what-we-do/field-services-commissioning/) - [Solutions](https://premierautomation.com/solutions/overview/) - [Overview](https://premierautomation.com/solutions/overview/) - [Core Solutions](https://premierautomation.com/solutions/core-solutions/) - [Drive Solutions](https://premierautomation.com/solutions/drive-solutions/) - [Power & Distribution](https://premierautomation.com/solutions/power-distribution/) - [Products](https://premierautomation.com/solutions/products/) - [Robotics](https://premierautomation.com/robotics/overview/) - [Resources](https://premierautomation.com/resources/) - [Case Studies](https://premierautomation.com/who-we-help/projects/) - [Literature](https://info.premierautomation.com/literature) - [Blog](https://info.premierautomation.com/blog) - [Visiting Premier Automation](https://premierautomation.com/resources/visitors/) - [Supplier Code of Conduct](https://premierautomation.com/resources/supplier-code-of-conduct/) - [About](https://premierautomation.com/our-story/our-history/) - [Our Mission](https://premierautomation.com/our-story/our-mission/) - [Our Culture](https://premierautomation.com/our-story/our-culture/) - [Our History](https://premierautomation.com/our-story/our-history/) - [Contact](https://info.premierautomation.com/contact) ![tempBanner.jpg](https://info.premierautomation.com/hs-fs/hubfs/premierautomation-May/tempBanner.jpg?width=1470&name=tempBanner.jpg "tempBanner.jpg") ![blog2.jpg](https://info.premierautomation.com/hs-fs/hubfs/premierautomation-May/blog2.jpg?width=1584&name=blog2.jpg "blog2.jpg") # Innovative Thinking # Whitepaper: Service, Engineering & Support in a Time of Social Distancing Posted on [April 21, 2020](https://info.premierautomation.com/blog/service-engineering-support-in-a-time-of-social-distancing) by [Premier Automation](https://info.premierautomation.com/blog/author/premier-automation) ## Overview ![Whitepaper](https://info.premierautomation.com/hs-fs/hubfs/Whitepaper.png?width=300&name=Whitepaper.png)Many companies in many industries rely on us at Premier Automation for our engineering, service and support to supplement their staff, troubleshoot difficult problems and to design solutions for their needs.  In the current situation, many sites are not allowing visitors and vendors on-site to mitigate the risks to their employees and outside personnel which is taking away access to resources that they had at their disposal prior to the COVID-19 pandemic.  Numerous solutions exist and thinking outside of the box may provide opportunities to continue business as usual through these difficult times. 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